Category: Customers

SNAP! Recovery

Some innovations are born of necessity, some are twists on existing ideas, and others happen by accident.  SNAP! Recovery was most definitely by accident! We had representatives from HUD Investigators on-site and I was showing them our new integrated reporting…

SNAP! Delivery

On Dec 15, 1999, Paisley launched our revolutionary reporting tool called SNAP! Reporter.  It was drag-and-drop, which was cutting edge functionality at that time. If you wanted to categorize a report by a particular piece of data, just drag it…

Flanagan’s Wake

For the Paisley 2002 Users Conference we transported our employees and customers to a local dinner theater for a production of Flanagan’s Wake.  The story takes place at a traditional Irish wake and everyone drinks and tells stories about Flanagan,…

Users Conferences

The Paisley Users Conference was a much-anticipated event for our customers and employees.  We held it approximately every 18 months.  On the cycles when it fell during summer, we invited everyone to experience our wonderful Minnesota summers.  The years when…

Translating Two Languages

In 1998 we had just hired LaNette as our third Paisley employee and were working on customizing our AutoAudit software for Novartis, a large pharmaceutical company based in Basel, Switzerland. LaNette knew other programming languages but had not worked with…

More Visitors

Tim set up some 3-D targets in our front yard for practicing shooting with a bow & arrow.  Well, they’re in our front yard view, but they’re outside the area that would normally be considered a “front yard”.  Let’s just…

Vampire Teeth

I arrived in Stuttgart, Germany, in late 2000, but unfortunately my luggage did not.  To make matters worse, I had been wearing a t-shirt, sweatpants and tennis shoes on the overnight flight, not something I had planned to keep wearing…

Losing My Voice

The holiday season celebration continues this week as Tim’s sister and brother and their families arrived in San Antonio.  Last night we had fun opening gifts and today we’re heading out to Sea World. Unfortunately, I picked up a cold…

Cheek Meat

By far our most gracious hosts when we travelled were from Hong Kong.  We were there in 1998 as they were transitioning from British to Chinese rule.  They were a little unsure about what the future held and hoped that…

Working Lunch

When at a client site, lunch is dependent on the client’s budget and customs.  Some clients, as I’ve already mentioned, considered it customary to take us out for long, fancy lunches.  Others had a cafeteria or deli nearby and the…